If you wish to cancel before work starts, please contact us immediately at [insert email].
Once materials have been purchased or painting has started, cancellation is not possible.

In the rare event that an artwork arrives damaged, please notify us within 7 days of delivery, including clear photos of the packaging and artwork.
We will review the claim and, where appropriate, arrange a replacement or repair.

• Custom commissioned artworks

• Gift cards

• Shipping fees (except in cases of error or damage)

We do not offer exchanges for commissioned works due to their personalized nature.